Refunds for Goods
Refund requests must be made within 10 days after receipt of your goods.
We accept refund requests for goods sold on our Site for any of the following reasons:
- Good does not match description; or
- Good is the wrong size.
Refunds do not apply to the following goods:
- sale items;
- cookies; and
Refunds for Services
We provide refunds for services sold on our Site as follows:
- The services will be fully refunded if the services are cancelled at least 72 hours before the services were scheduled to be provided.
Returns can be made by mail. To return a good by mail, follow the following procedure:
Pack your goods and attach the return label that was included in your package. Go to your nearest post office and pay the necessary postage.